Troubleshooting
Having issues with your Reolink? Get quick answers to common device issues.
NVR Issues
- Fail to Add Reolink WiFi cameras to Reolink WiFi NVR(RLN-211W) on A Monitor
- Fail to Add Reolink WiFi Cameras to Reolink WiFi NVR(RLN-210W) on A Monitor
- Frozen Image When Live Viewing via NVR Monitor
- Recordings Uploaded to FTP Freeze
- All the Cameras Random Video Loss on the NVR at the Same Time
- POE NVR Reboots Automatically
Camera Issues
- Freezing Issue When Previewing WiFi Camera in LAN
- Failed to Connect Reolink Go/ Go PT
- Image Freezes When Previewing Camera in WAN
- Fail to Add Reolink WiFi Cameras to Reolink PoE NVR
- Motion Detection Sensor Misses Some Motions
- Always Fail to Connect to Battery-Powered Cameras When Using 4G Network