Troubleshooting
Having issues with your Reolink? Get quick answers to common device issues.
NVR Issues
- Video Loss in Reolink PoE NVR
- No Video on Live View Page via the Web Browser
- No Sound Output via the "Audio Out" Jack of the NVR
- Reolink PoE NVR Stop Working
- Incorrect Resolution of Reolink 5MP Cameras on Reolink PoE NVR
- No Video Output on the Monitor/TV from Reolink NVR
Camera Issues
- Gmail test failed
- APP Shows "UID is invalid" Error After Scanning the QR Code on the Camera
- Camera Prompts "QR code does not match" After Scanning the QR Code on the APP
- Login Failed when remotely Accessing Reolink IP Cameras
- Login Failed when Accessing Reolink IP Cameras in LAN
- APP Failed to Access the Camera after it Prompts "Connection to the Router Succeeded"