57 results for "Error" in Troubleshooting

• Reolink JavaScript Error When Installing Reolink Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • May 25,2023 12:13

  Different error types require different solutions. Please refer to the image below for the two types of errors. A. Error: Dynamic Linking Error: Win32...

• Reolink API/CGI Command Error

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 23,2024 11:25

  Applies to: Which Reolink Products Support CGI_RTSP_ONVIF Symptoms for Reolink API/CGI Command Error Error messages are returned when using API/CGI commands....

• Error 5: Access is Denied When Installing Reolink Client

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 30,2018 10:22

  How to Fix Error 5 Access Denied? Error 5: Access denied is a known issue on Windows 10. This error prevents you from installing software on your computer...

• Error Message "The Device is Offline" on Battery-powered Cameras

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • August 02,2018 10:24

  Applies to: Reolink Battery-powered cameras If you see the Device is offline on Reolink App or Reolink Client after the camera has been properly set up and...

• APP Shows "UID is invalid" Error After Scanning the QR Code on the Camera

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • December 03,2019 12:17

  Solution:  If you download the Reolink APP via China Apple ID account, and try to connect the cameras overseas, it may have this error. please delete this...

• Failed to Install Reolink App on a Cell Phone

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • August 14,2020 06:59

  Refer to:  How to Find out the Version of Reolink App One of the error example pictures is as below:   Solution:  Uninstall Reolink App with the latest...

• "Invalid Email Format" Error When Setting up Email Alert

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • April 03,2020 11:39

  When you set up email alerts, it shows Invalid email format when you input your email address, here are some suggestions for you: 1. Please check whether...

• APP/Client Shows Username or Password is Incorrect in Login Page

  • 1. Reolink Support
    2. Troubleshooting
    3. Reset/Reboot Issues
  • December 01,2019 08:58

  If the username is admin, but you still get the password error notification, you may reset your device camera/NVR. 3.

• APP Shows "Connection Failed" Error After Scanning the QR Code on the Camera

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • November 28,2019 07:51

  Applies to: All Reolink NVRs and cameras When you use the Reolink App to scan the QR code on the camera, if it prompts "connection failed" on the phone...

• Reolink Smart Home Operation Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. Google Assistant/Amazon Alexa issues
  • August 12,2020 01:05

  Symptoms for Reolink Smart Home Operation Failed Fail to enable the smart home feature of the camera and get the error "operation failed". Troubleshooting...