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Orders & Payment

Find information about ordering Reolink online, shipping, returns and more.

Return & Refund
  • How to Return to Get Refund or Replacement?
  • Where Can I Return Reolink Products
  • What is the Warranty for My Product?
  • How to Get My Money Back?
  • What Should I Do If My Product is Out Of Warranty?
  • Frequently Asked Questions About Reolink Warranty Procedure
See all 7 articles
Ordering & Payment
  • How to Pay My Order
  • Why Do I Fail to Pay My Order
  • How to Get My Order Invoice
  • How to Place an Order on Reolink Website
  • How to Cancel My Order
  • How to Change My Order
See all 26 articles
Delivery & Shipping
  • Which Countries Can Reolink Products be Shipped to
  • Do I Need to Pay the Tax/Customs Fee?
  • How Much is the Declared Value for Customs
  • When/Where Can I Get My Tracking Number
  • When Will My Order Be Shipped Out After Payment
  • How to Track My Order?
See all 15 articles
Account & Newsletter
  • Can't Receive Reolink Email Notification
  • How to Change My Email Address for Reolink Account
  • What Should I Do If I Forget My Reolink Account?
  • How to Subscribe to Reolink Sales News?
  • How to Register a Reolink Account?
  • How to Unsubscribe from Reolink Sales News?
See all 8 articles
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  • SUPPORT

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    Affiliate ProgramPartner ProgramShop for Business#ReolinkTrial#ReolinkinAction
  • PRODUCTS
    RLC-811AReolink Duo 2 PoEReolink Go PT PlusBattery CamerasDual-Lens Security CamerasPoE IP CamerasWiFi Security CamerasSecurity Camera SystemsVideo DoorbellsSolution Finder
  • SUPPORT
    Support CenterBlog3rd-Party CompatibilityPayment MethodsWarranty & ReturnShipping & DeliveryTrack Your OrderProduct RegistrationPurchase FAQs
  • COMPANY
    About UsSecurity#ReolinkCapturesPress & MediaContact UsPrivacy PolicyTerms & Conditions
  • PROGRAMS
    Affiliate ProgramPartner ProgramShop for Business#ReolinkTrial#ReolinkinAction
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