Applies to: RLC-410; RLC-410-5MP; RLC-410S; RLC-411; RLC-411-5MP; RLC-411S; RLC-411S-5MP; RLC-420;RLC-420-5MP; RLC-422-4MP; RLC-422-5MP; RLC-423; RLC-423S; RLC-511; RLC-520; C1; C1 Pro; C2; C2 Pro;E1 Zoom; RLC-210W; RLC-410W; RLC-410W-5MP; RLC-410WS; RLC-411WS; RLC-411WS-5MP; RLC-422W; RLC-423WS; RLC-511W;RLC-422W-5MP; RLC-522; RLN16-410;RLN8-410;RLN8-410-E;RLN4-211W;RLN4-210W
If you failed to access Reolink cameras or NVRs via web browser in LAN and got "cannot reach" error, below are the causes and solutions for this issue.
First of all, please check whether your camera/NVR supports Web Access.
Cause 1. The connection of the camera/NVR
1. Make sure the computer is connected to the same network as the camera/NVR.
2. Restart the camera/NVR and upgrade it to the latest firmware version.
Cause 2. IP and port issue
1. Make sure the IP address for the camera is correct.
2. Check the HTTP or HTTPS port.