This article is the all-embracing instructions on how to hard reset Reolink Cameras and NVRs. You could find the corresponding hard reset method based on your device model.

Applies to: All Reolink Cameras and NVRs

Note: Resetting the device will not erase the recordings.

1. How to Hard Reset Reolink Cameras:

The below articles show you how to reset different types of Reolink cameras by pressing the Reset button.

Note:  Resetting the cameras by pressing the Reset button will restore your camera to factory default settings, including scenarios where it automatically disassociates from cloud services or smart home integrations, if you have previously subscribed to cloud services or used smart home features, the camera will also be automatically unlinked. You should reconfigure the camera after reset.

2. How to Hard Reset Reolink NVRs:   

For RLN12W:

Make sure that the NVR is powered on, find the reset button on the back of the NVR, then keep pressing the reset button until you hear the buzzing “bee”.

reset.png

 

For RLN8-410, RLN16-410 and RLN36:

Step 1. Remove the outer casing of the NVR using the screwdriver.

Step 2. Press the Reset button for 10 seconds until you hear the buzzing “bee”.

The Reset button of 8-Channel POE NVR:

Reset Button of 8-Channel NVR

Here is a video for your reference to reset the 8 channel NVR:

The Reset button of 16-Channel NVR:

Reset Button of 16-Channel NVR

Here is a video for your reference to reset the 16 channel NVR:

The Reset button of RLN36:
reset button for RLN36.jpg

Note: For RLN8-410 (hardware version H3MB02/H3MB16), and RLN16-410 (hardware version H3MB02/H3MB06), hard reset the NVR will only reset your Account and Resolution settings back to the original settings. Please make sure the NVR system is on the live view page throughout the whole process. Press the USB mouse and make sure all icons are hidden and the NVR is in live view on the monitor just as in the picture below:

Old_UI_Live_view_page.png

Step 3. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.

3. How to Hard Reset Reolink Home Hubs:

Refer to: How to Reset Reolink Home Hub