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  1. Reolink Support
  2. Troubleshooting
  3. Connection issues

Connection issues

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  • Fails to Connect to 5GHz WiFi But Can Work with 2.4GHz WiFi - E1 Series Troubleshooting
  • Failed to Connect After WiFi Test via the APP
  • Failed to Connect NVR in LAN
  • Fail to Add Cameras/NVRs via Client in LAN( Incorrect Username or Password / Connection Failed)
  • Failed to View Cameras Live in Clear Stream
  • Can’t Remotely Access the Camera (Only for Cameras with UID XCPTP)
  • Failed to Connect Reolink Lumus in LAN
  • Failed to Connect E1 Series Cameras in LAN
  • Failed to Connect C Series Cameras in LAN
  • Connection Failed When remotely Accessing Reolink IP Cameras
  • Login Failed when Accessing Reolink IP Cameras in LAN
  • APP Failed to Access the Camera after it Prompts "Connection to the Router Succeeded"
  • Login Failed When Accessing Reolink IP Cameras via Reolink Client in LAN
  • "Internet access is required to add the camera" Error Message on PC Client
  • "Internet access is required to add device" Error Message on Reolink App
  • Fail to Access Reolink Cameras Directly Connected to PC
  • Insert 4G SIM Card But Only Get 3G Network
  • Connection Failed of Reolink Go After Working a Few Hours
  • Error Message "The Device is Offline" on Battery-powered Cameras
  • Login Failed when Remotely Accessing Reolink Battery-Powered Cameras
  • Connection Failed when Log in Remotely via UID
  • No Device Found when Scanning Device in LAN
  • WiFi Connection Keeps Dropping on Reolink Cameras
  • Wi-Fi Test Failed
  • Video Loss on Reolink PoE NVR
  • No Video on Live View Page via the Web Browser
  • Failed to Remotely Access Reolink NVR
  • Fail to Upgrade the Firmware for Argus Series Cameras
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  • Store
    4G LTE Camera Battery Powered Cameras PoE Security Cameras WiFi Security Cameras Security Camera Systems Accessories
  • Company
    About Us Privacy Policy Terms & Conditions Contact Us
  • Social
    Facebook Twitter YouTube Instagram Community