15 results for "windows" in Troubleshooting

• Failed to Install Reolink Client(Windows/Mac) on a Computer/Laptop with Microsoft Windows or MacOS

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • August 14,2020 07:27

  Applies to: All Reolink NVRs and Cameras While installing Reolink Client on the computer or laptop, the installation could not succeed.  Solution:  ...

• What Should I Do if I Forget Reolink Client Password (New Client)

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • February 07,2021 08:48

  Windows Client:  Step 1. Go to the AppData folder manually by going into your Users folder, which is there in the C drive. The path is C:\Users\ADMIN. Step...

• Error 5: Access is Denied When Installing Reolink Client

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 30,2018 10:22

  You can check the account by performing the following steps Hold Windows Key and press X (release Windows Key). So, enabling the built-in administrator...

• Add Cameras/NVRs to Client Succeeded but No Videos

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 14,2020 02:42

  Cause 1: Current Live View Screen is Single Window but it is not for this Device You can choose multiple viewing windows to find out the camera, then change...

• Live View not Working on Reolink Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • August 15,2024 11:16

  Manually dragging the camera to the live view window for a try.  3. Click the playback window and then switch back to the live view window to check again. 4....

• Reolink JavaScript Error When Installing Reolink Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • May 25,2023 12:13

  Here’s how to address it on Windows and Mac: Fix JavaScript Error on Windows First, identify the type of error you are encountering. Different error...

• Reolink Camera Image Issues

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • December 02,2024 09:50

  Solutions: Adjust the camera angle to avoid direct light or reflective surfaces (e.g., windows, shiny metal). Install a sunshade or lens hood to reduce the...

• Battery-Powered Cameras Show DNS as 0.0.0.0 via Reolink App or Reolink Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • August 14,2020 10:57

  Applies to: Reolink WiFi batter-powered cameras If the camera's Device/Network Info interface shows DNS as 0.0.0.0 on Reolink App or Reolink...

• Fail to Add Reolink WiFi Cameras

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • December 13,2018 06:54

  Firewall on Windows 10 Then launch Reolink Client software on the computer in the same network. anti-virus software settings of the PC client or VPN setting...

• Troubleshooting - Reolink Client Screen Turns Black

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • September 26,2023 10:38

  On Windows, you can follow this path to locate the log: C:\administrator\%username%\AppData\Roaming\reolink\logs\ On Mac, follow this path to locate the...