Infrared (IR) LEDs play a crucial role in night vision for security cameras, enabling them to capture clear footage in low-light conditions. If Reolink camera IR lights turning on and off by themselves repeatedly, it will affect the camera performance greatly. This guide will help you troubleshoot and resolve Reolink camera turn off light issues.

Applies to: all Reolink cameras equipped with the IR LEDs.

Symptoms for Reolink Camera Turn on/off Light by themselves

Reolink camera IR lights keep turning on and off repeatedly.

Fix Reolink Camera Turn on/off Light by themselves Issue

1. Inspect the power supply for the camera.

  • For the PoE cameras: 1. Confirm if the PoE power supply equipment meets our power requirement.
    Refer to How to Power on Reolink PoE Cameras
    2. Please try connecting the camera using another known good PoE port (or a different power supply) and a shorter network cable for a test.
  • For the Wi-Fi cameras: Make sure you're using the original power adapter to power the camera.
    If you've connected a power extension cable, try disconnecting it to see if this improves the thing.
  • For the battery-powered cameras: 1. Ensure that the camera is fully charged, with no low battery warnings.
    2. Turn off the camera PIR sensor for a test How to Turn on/off the PIR Sensor. If the issue is resolved, it is suspected that the camera's continuous detection of alarms is causing the IR light to repeatedly turn on and off. If turning off the PIR is effective, it is recommended to test the camera in an environment where there is no motion in the room to see if the issue still occurs. This will help determine whether the problem is related to the PIR sensor or if it is influenced by environmental factors.

2. Update to the latest firmware version.

Updating the firmware of your Reolink camera is crucial to ensure optimal performance and security. This step is essential and can also help fix the IR lights turning on and off by themselves issue.
So if possible, please review the following instructions to see if they help optimize the situation for you. How to Upgrade Firmware for Reolink Products

3. Restore or reset the camera.

You may refer to How to Restore Reolink Products or How to Hard Reset Device by Pressing the Reset Button

4. For the cameras with smart detection, try adjusting the Black & White and Color Switching Threshold to -26 for better performance.

Refer to Introduction to Black&White and Color Switching Threshold

If the above suggestions don't work, please contact Support and provide the following information for further guidance:

  1. A clear video showing Reolink camera turn off light issue.
  2. Details of the troubleshooting steps you've already taken and their results.

By following these troubleshooting steps, you can identify and resolve the Reolink camera turn off light problem, ensuring your camera's night vision functions correctly. If you need further assistance, don't hesitate to contact Support for personalized guidance.