To get a verified warranty, please go to the following page for product registration.
Please fill in the information required and click Submit at the bottom of the page.
1. Product registration must be done within 90 days of purchasing.
2. If the product has no order number, please fill out the store/website/channel where you bought it.
3. You will find the product UID (the number under the QR code) on the camera body. For a security camera system, you should fill out the UID of the NVR.
4. If you purchased an NVR system, both NVR and cameras need to be registered.
Here are some methods to solve the problems that you probably meet when registering.
1. Server error
Please clear your browser cache and try again. If it doesn't work, please change to another browser (Chrome is suggested)
2. Incorrect email
If the system shows that your email address is incorrect, please check if there is any blank in the email address and if your email address is still valid. If it doesn’t help, please contact firstname.lastname@example.org and we will help you register.
3. Product UID
For Reolink cameras, you can easily find the UID below the QR code on the sticker attached to its body.
For Reolink NVR, the UID is on the upper shell.
If it is not convenient to check the UID on the product’s body after installation, you can get it via Reolink App (on the Share page).
4. Extra 6-month warranty
By writing reviews in the Amazon Reolink official store (optional), you will get a 6-month extended warranty for your order. The extended warranty applies to the same model products in the same order.