To help you navigate our frequently asked questions page, you can click on the links below to quickly get the answer you need.

  • What is the Reolink OMVI 3i PoE and its resolution?

    The Reolink OMVI 3i PoE is a triple-lens panoramic pan-tilt security camera that integrates a 10MP dual-lens panoramic camera and a 4K 8MP PT camera into a single device, delivering comprehensive monitoring with a combined total resolution of 18MP.

  • What is the difference between panoramic dual-lens cam and PT cam on OMVI 3i PoE?

    The upper panoramic dual-lens camera delivers a wide 180° panoramic view for full-scene monitoring, ensuring broad area coverage and continuous situational awareness. 

    The lower PT camera provides a detailed close-up view with pan and tilt tracking capabilities, allowing it to focus on and follow specific targets for more precise observation.

    When working together, both cams' views are displayed simultaneously on the Reolink App. Even while the PT camera pans or tilts to track the targets, the panoramic view remains visible, helping eliminate blind spots and ensuring key moments are always in view.

  • How to power Reolink OMVI 3i PoE?

    There are 3 methods to power this camera, and you could choose one method based on your scenario:

    Method 1. Power via PoE Injector/Switch
    You could power it using a PoE injector or switch. Make sure it is an 802.3at standard (PoE+) and supports active mode. The single-port power port must also be 30W or higher.

    Method 2. Power via PoE NVR
    Connect it to the Reolink compatible PoE NVR using a single network cable. The camera will then receive power and network via the Reolink PoE NVR. It's recommended that you use the Ethernet cable with Cat5 or higher. Refer to Introduction to Ethernet Cable and How to Connect PoE Switch, Router and Reolink NVRs to know more about the Ethernet cable and connection.

    Method 3. Power via Power Adapter
    You could power it with a power adapter as well, and the ratings of the power adapter should be DC 12V/2A. Note that if you power the camera using a power adapter, an Ethernet cable connection to a router or network device is still required for network communication.

  • Can I connect Reolink OMVI 3i PoE to the Reolink NVR and Home Hub?

    Yes. Some Reolink NVRs and Home Hubs are compatible with Reolink OMVI 3i PoE. If you plan to connect this camera to an NVR, make sure the NVR model and hardware are supported as listed below and that the firmware is updated to the latest version. Feature availability and compatibility may vary depending on the NVR model, hardware version, and firmware version. Therefore, ensure all requirements on NVR are met to maintain full functionality.

    The compatible Reolink NVRs and Home Hubs are listed below:

    ✔ Supported NVRs (with the latest firmware Fw. v3.6.4 or later):
    RLN8-410/NVS8 (Hardware version: N7MB01 / NVR_NNT3NA78P)
    RLN16-410/NVS16 (Hardware version: N6MB01 / NVR_NNT4NA716P)
    RLN12W / NVS12W
    RLN36 / NVS36
    RP-PN8 / RP-PN16
     
    ✔ Supported Home Hubs (with the latest firmware Fw. v3.3.0 or later):
    Reolink Home Hub
    Reolink Home Hub Pro
     
    After confirming the NVR compatibility, refer to How to Add Reolink Cameras to Reolink NVR (New UI) and Home Hub Series for connection. If you want to view it on the Reolink App and Client as well, upgrade the Reolink App and Client to the latest version and refer to How to Add Reolink Products to Reolink Software to add it on the Reolink App and Client.

  • How is the preview and playback displayed in the software for this triple-lens camera?

    This triple-lens camera produces two separate views: one generated by the upper panoramic (dual-lens) camera and another generated by the lower PT camera, as shown in the figure below. 

    two separate views

    The presentation of these views in live view and playback differs depending on the software platform. For the most accurate layout and behavior, refer to the interface shown in the Reolink App, Client, or NVR (monitor connected).

    Note: Although this camera displays two views, it only occupies one channel when connected to the Reolink NVR. If you want to switch between single-view and dual-view simultaneously on the App or NVR monitor, refer to Display Mode feature on NVR monitor and the switch view feature on Reolink App.

  • What Are Pinpoint, SyncTrack, and Auto Framing on Reolink OMVI 3i PoE?

    Pinpoint: It makes controlling the cameras faster and more intuitive by allowing users to quickly move the camera view to a specific area with a simple tap or click on the software. If you're interested in it, you could refer to Introduction to Pinpoint Feature on Reolink Cameras to know more about it.
    SyncTrack: It maintains continuous panoramic monitoring of the upper panoramic cam while separately performing close-up tracking of the lower PT cam—even if they leave the wide-angle view.
    Auto Framing: It is an intelligent zoom-and-track feature, which automatically zooms in and adjusts the view when a target object is detected, making people, vehicles, or animals appear larger and clearer. If you want to set up SyncTrack and Auto Framing feature, refer to Introduction to SyncTrack and Auto Framing on Reolink Cameras. Note that you need to update the camera's firmware version and Reolink App (v4.60 or later) to the latest version before setting up Auto Framing. 

    When this camera is used in standalone mode, all three features—Pinpoint, SyncTrack, and Auto Framing—are supported and can be used in the Reolink App. However, when the camera is connected to a compatible NVR, only Pinpoint and SyncTrack are supported now. To ensure optimal performance of both features, the compatible NVR must be updated to the latest firmware (v3.6.4 or later).

Now you have a clear understanding of the Reolink OMVI 3i PoE, including its triple-lens design, power options, NVR and Home Hub compatibility, and so on. By understanding these points, you can better configure some settings to meet your monitoring needs.

If you have any questions, click “Submit a request” below to contact the Reolink Support Team.