396 results for "returns"

• How to Return to Get Refund or Replacement?

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 26,2018 03:37

  You must return the original product and upload the return information on the RMA page to finish the return process within 25 days. The pre-authorized hold...

• Where Can I Return Reolink Products

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 26,2018 09:20

  returns and process the refund or replacement for you. Reolink prepares several warehouses in different countries for customers to return their products....

• What Should I Do If My Order is Returned Back?

  • 1. Reolink Support
    2. Orders & Payment
    3. Delivery & Shipping
  • April 29,2020 09:43

  Please contact Support as soon as possible with a brief title as “Order# is returned back”. Contact the carrier to make sure whether the parcel is still kept...

• Camera Fails to Return to the Correct Reolink Monitor Point/Preset Point

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • September 29,2023 10:11

  Symptoms for Camera Fails to Return to the Correct Reolink Monitor Point/Preset Point 1. The camera doesn't return the correct monitor point after pan and...

• How to Get My Money Back?

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 29,2020 12:31

  To request a return, please contact our Support team within 30 days and provide the reason for the return, along with your valid original purchase invoice or...

• Frequently Asked Questions About Reolink Warranty Procedure

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • November 02,2023 02:47

  The Reolink warehouse address is the return address where you need to return the item(s) to Reolink. How can I return the item and upload return...

• What is the Warranty for My Product?

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 27,2020 11:54

  Online purchases include a 30-day return-for-refund guarantee. This warranty applies only to items bought through authorized Reolink channels (official...

• What Are the Differences Between the Two Replacement Options in the RMA Process

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • May 12,2025 08:45

  If we receive your return within 25 days, the pre-authorized amount will be automatically released. It’s the most common and straightforward return method,...

• How to Set up Monitor Point for Reolink Devices

  • 1. Reolink Support
    2. Setup
    3. Live View
  • December 14,2022 07:45

  Tap Return to Monitor Point and the camera will immediately turn back to the monitor point. Enable Auto Return to Monitor Point: The camera will return to...

• How to Get After-Sales Support

  • 1. Reolink Support
    2. FAQs
    3. Q&A
  • April 30,2020 02:05

  If your order is within the 30-day return window and you no longer need the item or prefer not to keep it, you can request a return or exchange by contacting...