183 results for "app" in Troubleshooting

• Reolink APP Android/iOS Compatibility

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 15,2024 11:11

  Troubleshooting Steps for Reolink APP Android/iOS Compatibility Make sure the Reolink Android tablet APP is the latest. Have trouble with your Reolink...

• Warning From the Phone When Installing the Reolink App

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • August 15,2020 10:17

  Apply to: Reolink App When installing the Reolink app, your phone prompts that it is insecure or threatening, please refer to the following causes: Cause 1:...

• Failed to Install Reolink App on a Cell Phone

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • August 14,2020 06:59

  Note: You can first find the version of the Reolink app or Reolink Client. And check which app version is older. Applies to: All Reolink NVRs and Cameras...

• Fail to Connect Camera/NVR after App Updating

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • August 15,2020 12:36

  Contact the support with the app version information and the System Status screenshot after you try to connect the camera: How to Check System Status via...

• Fail to Download Time-lapse via App and Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Record/Playback/Download issues
  • August 22,2024 12:57

  Latest App/Client Version: Please ensure that your mobile device and the Reolink app/client are updated to the latest versions. How to Upgrade My Reolink...

• Camera Is Not Displayed in the Smart Home Page of the Reolink App

  • 1. Reolink Support
    2. Troubleshooting
    3. Google Assistant/Amazon Alexa issues
  • August 21,2024 10:48

  page of the Reolink App.  If a compatible camera model cannot be found on the smart home page on Reolink App, visit Download Center – Reolink to download the...

• App/Client Prompts Switching Resolution When Connecting Device in LAN

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • August 12,2020 03:37

  App/Clinent Bug Please upgrade your App/Client to the latest version. Applies to: All Reolink Devices When you watch the camera's live streaming in Clear...

• APP Shows "Connection Failed" Error After Scanning the QR Code on the Camera

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • November 28,2019 07:51

  Applies to: All Reolink NVRs and cameras When you use the Reolink App to scan the QR code on the camera, if it prompts "connection failed" on the phone...

• Cannot Playback Recordings with Fast Forward or Rewind via Reolink APP and Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Record/Playback/Download issues
  • August 08,2020 11:07

  Reolink App and Reolink Client SoftwareYou can download the latest Reolink APP/ Client here. Refer to How to Manually Update Firmware for Reolink Devices...

• Fails to Scan QR Code on Cameras/NVRs - Reolink App Troubleshooting

  • 1. Reolink Support
    2. Troubleshooting
    3. Setup issues
  • August 11,2020 08:40

  If you fail to use Reolink App to scan the QR code on the camera/NVR body, here are 3 possible causes for your reference. Applies to: All Reolink cameras and...