96 results for "two-factor" in Troubleshooting

• Two Different Cameras Show the Same Images

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • September 28,2023 06:50

  Are you having trouble with two different cameras displaying the same images on the Reolink APP or Client? Note: The term "duplicate camera" here refers to...

• Reolink Camera Two-way Audio Has Echo

  • 1. Reolink Support
    2. Troubleshooting
    3. Sound issues
  • March 22,2019 06:58

  Applies to: Reolink cameras which can support two-way audio. Symptoms for Reolink Camera Two-way Audio Not Working There is no noise when previewing the...

• Reolink Camera Volume too Low While Using Two-way Audio

  • 1. Reolink Support
    2. Troubleshooting
    3. Sound issues
  • August 12,2020 10:51

  Symptoms for Reolink Camera Volume too Low When using the two-way audio feature, sound can be heard normally via the phone App or PC Client, but it is either...

• Reolink Camera Making Noise

  • 1. Reolink Support
    2. Troubleshooting
    3. Sound issues
  • August 14,2020 11:13

  Keep a distance between your phone or computer and the camera when using two-way audio. 3. Inspect the camera itself. 1. Restore or reset the camera and see...

• Troubleshooting - Low Sound on the Phone/Computer When Using Two-Way Audio

  • 1. Reolink Support
    2. Troubleshooting
    3. Sound issues
  • August 14,2020 03:35

  Description: When using two-way audio, you can hear the sound recorded by the camera on your phone/PC, but the volume is too low. Cause 1: The volume on your...

• No Sound on the Reolink Client Side When Using Two-Way Audio

  • 1. Reolink Support
    2. Troubleshooting
    3. Sound issues
  • August 12,2020 10:58

  Applies to: Reolink cameras which support 2-way audio  When using the two-way audio, the camera side can hear the sound from Reolink Client, but the Reolink...

• What Should I Do If There is a Color Difference between the Two Lenses of Duo Series Camera?

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • May 14,2022 08:47

  Applies to: All Reolink Duo Series Camera Symptoms for There is a Color Difference between the Two Lenses of Duo Series Camera There is a color difference...

• What Should I Do if the Bracket/Base is Broken

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 13,2020 11:07

  Cause: Logistics damage; natural factors. Solution: Please contact support, provide a photo of the bracket/base and purchase invoice.   Cause: Man-made...

• Reolink Email Test Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. Alarm Issues
  • July 13,2018 07:04

  Some email services such as Gmail require app-specific passwords if two-factor authentication (2FA) is enabled. If 2FA is turned on, generate an app-specific...

• Reolink Client Update Automatically Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 25,2024 01:02

  This issue can be caused by various factors, such as network instability or insufficient permissions. Symptoms and Troubleshooting for Automatic Client...