Fail to Synchronize Time/Date

Applies to: All Reolink cameras and NVRs.

Description of phenomenon 1: synchronize local time failed (app and client).

Cause 1: app or client cannot connect to the camera temporarily.

Solution 1: Check if the camera is offline.

Description of the phenomenon 2: NTP failed (please note that this is only for the client).

Cause 2: Camera does not connect to the Internet.

Solution 2: Check if the camera is connected to the internet.

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