Applies to: E1 series cameras

There are several possible causes for failing to power Reolink E series cameras. You may follow the troubleshooting tips listed below to solve the problem.


Cause 1. Defective power supply


Please use a properly-functioning power supply (DC 5V 2A/1A) and outlet to see if it works.

If possible, please change another 5V 2A/1A power supply which is verified working properly and also try another outlet.




Cause 2. Defective Camera Hardware


  1. Please reset the camera to default factory settings
  2. Then please check whether there is a voice prompt or whether the status LED is on.


If the problem persists, you may contact our support team by submitting a request for further assistance.