Does your Reolink NVR keep rebooting automatically? Why does your NVR keep rebooting? It is related to Reolink Auto reboot. This troubleshooting guide addressed "Reolink NVR Keep Rebooting" issues step by step.
Applies to: All Reolink NVRs.
Symptoms for Reolink NVR Keeps Rebooting
Please confirm whether your NVR meets any of the following symptoms:
- NVR reboots randomly (for example 2-3 times per day).
- NVR reboots constantly. On the log of the router, NVR keeps disconnecting and connecting.
- Random gaps in the playback timeline. (All channels lost the recording at the same time, and the gap is greater than 30s).
- A lot of "startup" on the NVR's log page. (Get to the Search--Log search page and check if there are startup logs to confirm if the NVR reboots. If there's random "Startup", that means the NVR reboots itself).
Troubleshooting Steps for Reolink NVR Keeps Rebooting
1. Ensure whether cameras are directly connected to the NVR when the NVR automatically restarts.
- If yes, unplug all the cameras, and then connect the cameras back one by one to see if the problem is caused by a specific camera or PoE port of the NVR.
- Confirm whether the third-party camera is connected to the NVR. If yes, please unplug it to see if it resolves the issue.
2. Make sure to use the original power adapter for the NVR. Try to change the wall outlet or use a different power supply for the test.
3. Ensure the camera and NVR are properly grounded.
- If the NVR and camera are both grounded, unplug the grounding plug of the NVR power supply.
- If the NVR or camera is installed on a metal surface, install an insulating object in the middle to separate it.
4. Try removing all hard drives for the test. Note: if it resolves, please try to use the original HDD or replace another compatible HDD to check again. How to Change the HDD for Reolink NVR
5. Make sure the firmware version of your NVR is the latest. How to Manually Update firmware for Reolink Device
If the problem persists after going through the steps above, you may contact the Reolink Support Team. Submit a support request, providing all the details of the troubleshooting steps you've taken and the results.