Camera Stops Recording even When the SD Card is not Full

Applies to: All Reolink cameras that with a SD card 

If your camera stops recording even the SD card still has the capacity, there are several possible causes for you to check:

Cause 1: If the SD card is almost full, please format it referring to this article:

Check/Format Micro SD Card via Reolink App

Check/Format the Micro SD Card in Reolink Cameras via Reolink Client(New Client)

Check/Format the Micro SD Card via Web Browser 

Cause 2: The Motion detection or PIR settings are not set up properly.

For Reolink battery-powered cameras, please refer to this article to check the PIR settings: 

How to Set up the PIR Settings for Reolink Battery-powered Cameras

For other cameras, please refer to this article to check the Camera Recording settings:

How to Configure Motion Detection Settings

Cause 3: Abnormal function of motion detection or PIR sensor.

For Reolink battery-powered cameras, please enable Siren and manually trigger the camera. If you can't hear siren, please contact support for further help.

For other cameras, please enable push or email notifications and manually trigger the camera. If you can't receive push/email notifications nor see this blue person  icon on the live stream page, please contact support for further help.

Cause 4: The SD card is not compatible or defective.

Please refer to the requirements below to choose the right SD card for Reolink cameras, otherwise, the recording function may not work properly.

If you're not sure about whether your SD card is compatible, please take a photo of the SD card or share a product link then contact support for help.