Applied to: All cameras.
Problem description: There is water or condensation in the camera lens; the live view image is blurry.
Cause 1: The installation and environment.
Solution: If your area is raining all year round and the camera is installed totally exposed to the air without any cover, even the camera is waterproof, it will be not suitable for the camera to be used in such an environment.
Cause 2: Hardware defect.
Solution: Please wipe the camera lens with a dry cloth. If the water is still in the camera lens, please contact support, provide a photo of the camera lens, a screenshot of the LiveView page, and the purchase invoice.