Fail to Add Cameras to Google Home

Applies to: Reolink cameras that can work with Google home

To add the cameras to Google Home, please refer to the instructions here.

If the camera failed to be added to Google Home or the Google Home device cannot find the camera, below are the causes and solutions you may refer to:

Cause 1. The Smart Home Skill of the Camera is Not Enabled Yet.

Solution: please enable smart home skill for the camera on Reolink App. 

Cause 2. Reolink Account 

Solution: 

1. Check the Reolink account on Reolink App and make sure the camera is bound to this Reolink account.

2. Make sure the Reolink account (which is the same as the one on Reolink App) is logged in successfully on Google Home App to authorize Reolink Smart Home skill.

Cause 3. The internet connection of Google Home or the camera

Solution:

Restart Google Home device and the camera, and make sure they have connected to the internet.

If the problem still exists after trying the solutions above, please send the camera UID and your Reolink account to Reolink Technical Support for further assistance.