Cannot Playback Recordings with Fast Forward or Rewind via Reolink APP and Client

Applies to: All Reolink cameras that have an SD card slot and Reolink NVRs (battery-powered cameras are excluded)

You can play recordings with fast forward in this way How to Playback Recordings with Speed Up or Slow Down

If there is no option for fast forward or rewind on the playback page, please follow these steps to have a check.

Cause 1: The Firmware of the Camera/ NVR Does Not Support Playback with Fast Forward.

Please notice that the battery-powered cameras cannot fast-forward function, and it only support  support the 0.25X, 0.5X and 1X playback speed.

If you cannot playback the NVR recordings with fast forward on the Client, please upgrade the NVR to the latest firmware. Refer to How to Upgrade the Firmware for Reolink Products

Cause 2: The Version of the Reolink APP/ Client Does Not Support Playback with Fast Forward.

Please check if the version of your Reolink APP/ Client is the latest one: How to Find out the Version of Reolink App and Reolink Client Software

You can download the latest Reolink APP/ Client here.