If you are experiencing false alarms caused by light, snow, rain, bugs, etc. you can refer to this article to understand the working detection mechanism of the camera and take corresponding suggestions.
Applies to: Reolink motion detection cameras
MD is called motion detection. PoE and WiFi cameras identify the motions by comparing the two frames (before and after). If there is a difference between the two frames, the alarm for motion detection will be triggered. So the light change will also trigger motion detection.
Based on the frame comparison, the area that the camera is set to detect is the key to reducing MD false alarms. Here are the tips:
- Set the proper motion detection area on the camera, refer to Set Up Motion Detection Area for Reolink Cameras.
- Set the proper sensitivity for the camera, refer to Set Up Motion Detection Sensitivity for Reolink Cameras.
- If your camera supports Smart Detection, please set person/vehicle detection only for the camera, disable "any motion", refer to How to Set up Smart Person Detection only via Reolink APP or How to Set up Smart Person Detection only via Reolink PC Client
If all the settings still cannot avoid the false alerts effectively, you may try to adjust the installation angle to be away from the trigger area of the false alerts or contact the support team for more help.
Note: Reolink Lumus support PIR motion and motion detection to reduce false alarm and underreporting. We also have other cameras which support Smart Detection (person detection and vehicle detection), such as the models RLC-510A; RLC-520A; RLC-810A; RLC-811A; RLC-820A; RLC-822A; RLC-1210A; RLC-1220A; RLC-511WA.