Fail to Setup Reolink Camera via Bluetooth

Experiencing issues setting up your camera via Bluetooth? This guide provides troubleshooting tips to help you resolve this camera and successfully complete your setup.

Applies to: Argus 4, Argus Series B740, Argus 4 Pro, Argus Series B740X, Reolink Altas PT, Reolink Altas PT Ultra, Argus PT Ultra(BIPC_ NT2BNO28MPW4SD15V5), ReolinkTrackMix(BIPC_NT2BNO38MPW4SD7V6), Reolink E1 Outdoor CX, E1 Pro(IPC_NT1NA45MP), E1 Zoom(IPC_NT1NA8MPSD6), Lumus Pro, Lumus Series E450.

Symptoms of Fail to Setup Reolink Camera via Bluetooth

Unable to complete the initial setup via Bluetooth pairing.

Fix Fail to Setup Reolink Camera via Bluetooth

1. Enable Bluetooth on your phone and allow the Reolink App to use Bluetooth.

2. For Android phones, grant the following additional permissions:

Allow Reolink to discover and connect to nearby devices.
Allow access to "Precise Location."

3. Ensure the Reolink App is updated to the latest version:

iPhone: How to Install/Update Reolink App on iPhone
Android: How to Install/Update Reolink App on Android Phone

4. Reset the camera and try the initial setup with a different phone: How to Hard Reset Device by Pressing the Reset Button

If the issue persists, please provide the following information and contact Support:

1. The brand, model, and operating system version of your phone.

2. Reolink App version: How to Find out the Version of Reolink App