Are you having trouble with the Reolink delay in switching between day and night? This article provides troubleshooting tips to help you resolve these issues.
Applies to: All Reolink cameras with infrared lights
Symptoms for Reolink Delay in Day/Night Vision Activation
The camera does not switch to black and white mode and the IR lights do not turn on when it gets dark, but it will do after when it gets darker.
Troubleshooting Steps for Reolink Delay in Switching between Day and Night
1. Please install the camera where there is no direct exposure to strong light or reflective objects. Please avoid placing the camera indoors directly facing a well-lit doorway, near a smooth wall, or in front of mirrors, bright lamps, or glossy, reflective ceilings or floors.
2. If the camera has the black & white and color switching threshold, please adjust the threshold to 0 or 50 to see if it helps. Refer to: Introduction to Black&White and Color Switching Threshold
3. Make sure the firmware version of your camera is the latest. How to Manually Update firmware for Reolink Device
If the above suggestions don't work, please contact Support Team and provide the following information for further guidance:
1. The system info for the camera. Refer to: How to Find out System Information via Reolink App
2. A photo of the installation environment to check.
3. A video or a photo showing the camera day/night mode activation delay.
4. Details of the troubleshooting steps you've already taken and their results.
By following these steps, you can effectively troubleshoot and resolve issues with Reolink delay in the camera day/night mode activation. If you need further assistance, don't hesitate to contact Support for personalized guidance.