Are you having trouble with the Reolink focus problem? Are the Reolink cameras out of focus or the image is blurry? This article provides troubleshooting tips to help you resolve these issues.
Applies to: All Reolink cameras that support Autofocus Introduction to PTZ
Symptoms for Reolink Cameras Autofocus Not Working
The image is blurry and Reolink cameras are out of focus, which means the Reolink disabled autofocus. Note: The camera will not focus automatically during PT. The camera will focus only during Zoom. Therefore, during PT, including returning to the guard position/preset point, if it only involves PT and Zoom, it is normal for the camera image to be blurry, so please focus manually.
Troubleshooting Steps for Reolink Cameras Autofocus Not Working
1. Make sure the firmware version of your camera is the latest. How to Manually Update firmware for Reolink Device
2. Power off and restart the camera.
3. Restore/Reset the camera. How to Reset Reolink Devices
4. For the 823A 16X camera, there is a Night Mode Enhancement setting. If you encounter this camera losing focus when switching between day and night, please turn on Night Mode Enhancement to see if it improves.
If the problem persists after going through the steps above, you may contact the Reolink Support Team. Submit a support request, providing all the details of the troubleshooting steps you've taken and the result (including the video about the blurry image problem and the system information of the camera How to Find out System Information via Reolink App).