This article guides you on how to find Reolink device system information using the Reolink App. Learn how to easily access device details, firmware versions, and other essential system information directly from your mobile device for efficient monitoring and troubleshooting.

Applies to: All Reolink devices.

The methods for finding version information on different devices via the App may vary slightly. Please click on the corresponding link for your device to locate the version information. If you need to provide information to support, we recommend taking a complete screenshot of the system info. This will help support comprehensively locate and analysis of the issue.

Upgrade the Reolink App to the latest version and then log in to your device on the Reolink App on your cellphone. 

  • Reolink Standalone Camera

    Tap the gear.png icon > Device Info, and then you will find the System Information of your Reolink camera.

    setting  device info app

      Standalone Camera info

  • Reolink NVR and Integrated Camera

    1. System information for Reolink NVR

    Tap NVR >  gear.png icon > Device Info, and then you will find the System Information of your Reolink NVR.

    tap nvr  nvr setting app

    nvr device info app  NVR info

    2. System Information for cameras added to Reolink NVR

    Tap the gear.png icon next to the camera > Device Info, and then you will find the System Information of your Reolink camera.

    nvr-cam info  device info app  Standalone Camera info

  • Reolink Home Hub and Integrated Camera

    1. System information for Reolink Home Hub

    Tap Home Hub >  gear.png icon > Device Info, and then you will find the System Information of your Reolink Home Hub.

    tap hub  hub setting

    hub device info app  hub info

    2. System Information for cameras added to Reolink Home Hub

    Tap the gear.png icon next to the camera > Device Info, and then you will find the System Information of your Reolink camera.

    hub-cam setting app  hub-cam device info app

    Hub- Camera info

After checking the Hardware Ver. and Firmware Ver., you can go to the Download Center to find the latest firmware for your Reolink device.

You may also find information about the hardware and firmware versions of Reolink products by using other methods. Check details in: