Updating the firmware of your Reolink device is essential to ensure optimal performance and security. To enhance user experience, we've simplified the firmware upgrade process with our online upgrade feature. This article will guide you on how to keep your Reolink device firmware up-to-date.

Applies to: All Reolink NVRs, Reolink Home Hubs, and cameras, except add-on cameras in NVR kits, cameras with hardware version IPC_513/515/517/3816/325C7, and NVRs with hardware version H3MB02/H3MB06/H3MB16.

Important Notes for Online Reolink Firmware Upgrade

1. The Reolink devices that do Not support online upgrades.

All the devices added to the Reolink NVR

Once the Reolink battery-powered camera is connected to the Reolink NVR, also, other Reolink cameras connected directly to the NVR's PoE ports, the cameras can no longer be upgraded online.

Cameras with hardware version IPC_513/515/517/3816/325C7

How to Find out System Information (Firmware/Hardware Version) via Reolink Software
NVRs with hardware version H3MB02/H3MB06/H3MB16

2. If you need to upgrade the firmware for the device that does not support online upgrades, or if you failed to upgrade the firmware online, you may download the latest firmware file and upgrade it manually. Please refer to How to Manually Update Firmware for Reolink Devices

3. When upgrading online for all Reolink plug-in devices (such as plug-in cameras, NVRs, Home Hubs, etc.), if the page prompts "This is the most current version available" after you click Update Manually on the Reolink software, you can check the Reolink Download Center to double-confirm if the latest firmware matches your current version. If you cannot find the firmware for a specific device in the Download Center, please refer to Reasons for Missing Firmware in Reolink Download Center

Step-by-Step Guide to Complete Online Reolink Firmware Upgrade 

Note: Ensure all the devices, including the Reolink NVR/camera/Home Hub and the end-user devices running the Reolink software (computer, phone, Reolink NVR, etc.) have a stable Internet connection.

  • Reolink App

    Step 1. Log in to your Reolink devices on the Reolink App. Tap the Camera Settings/Gear button.

    gear icon App

    Step 2. Tap the > icon in the device model bar to go to the Device Info page.

    camera information

    Step 3. Tap Update Device. On the Update page, tap Update Manually to check for available firmware updates and follow the on-screen instructions to complete the online upgrade.

    You can also enable Auto Update so that your device can complete the Reolink firmware upgrade automatically when it detects new firmware.

    Update Device auto update button

  • Reolink Client

    Step 1. Log in to your Reolink devices on the Reolink Client. Click the gear settings button and go to the settings page.

    NVR setting

    Step 2. Click System > Maintenance > Firmware Update.

    firmware update button

    Step 3. Click Check for Latest Version to check for available firmware updates, and follow the on-screen instructions to complete the online upgrade.

    You can also enable Auto Update so that your device can complete the Reolink firmware upgrade automatically when it detects new firmware.

    check for the latest version

  • Reolink NVR (new UI)

    Step 1. Connect your Reolink NVR to a monitor via HDMI/VGA.

    monitor

    Step 2. Log in to your Reolink NVR on the monitor. Right-click on the screen and then click the gear settings button to access the NVR Settings Page. tap settings（live view）

    Step 3. Navigate to System > Maintenance > Check for Latest Version to see if there are any new firmware updates available.

    Step 4. If a new firmware version is detected, follow the on-screen prompts to perform the online upgrade.

    Step 5. To automate future updates, enable the Auto Update feature so the Reolink NVR can automatically install new firmware versions when available. Please make sure the NVR is connected to the internet.

    maintenance interface

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To ensure the best user experience, we recommend using the latest device firmware. If you encounter any issues with the Reolink device, please contact Reolink Support Team for assistance.