Updating the firmware of your Reolink device is essential to ensure optimal performance and security. To enhance user experience, we've simplified the firmware upgrade process with our online upgrade feature. This article will guide you on how to keep your Reolink device firmware up-to-date.
Applies to: All Reolink NVRs, Reolink Home Hubs, and cameras, except add-on cameras in NVR kits, cameras with hardware version IPC_513/515/517/3816/325C7, and NVRs with hardware version H3MB02/H3MB06/H3MB16.
Upgrade your device online through the Reolink App, Client, and NVR when it is connected to the Internet. The Reolink App and Client can either notify you automatically when a new firmware version is available or allow you to manually check for upgrades.
Automatic Firmware Update Prompt
When a new firmware version is available for your camera, the Reolink Client and App will automatically detect it and display an upgrade prompt upon launch. You can click Update to start it directly from this prompt without navigating to the settings page. After clicking Upgrade, the device will download and install the new firmware automatically. Do not disconnect power or network during the process.
The screenshots below are from the Reolink Client for reference only. The actual interface and content may vary.
If no pop-up appears when you open the Client, it means no new firmware has been detected for your devices. We recommend checking for updates manually by following the steps below.
Manual Check for Upgrades — Step-by-Step Guide
If the update prompt does not appear, or if you dismissed it and want to check later, follow these steps to manually check and initiate an online firmware upgrade.
Note: Ensure all the devices, including the Reolink NVR/camera/Home Hub and the end-user devices running the Reolink software (computer, phone, Reolink NVR, etc.) have a stable Internet connection.
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Reolink App
Step 1. Log in to your Reolink devices on the Reolink App. Tap the Device Settings/Gear button.
Step 2. Tap the > icon in the device model bar to go to the Device Info page.
Step 3. Tap Update Device. On the Update page, You can enable Auto Update on the Update page. With Auto Update enabled, your device will automatically complete the Reolink firmware upgrade when new firmware is available. The screenshot shows that the Current Version is already the latest.
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Reolink Client
Step 1. Log in to your Reolink devices on the Reolink Client. Click the gear settings button and go to the settings page.
Step 2. Click System > Maintenance > Firmware Update.
Step 3. Click Check for Latest Version to check for available firmware updates, and follow the on-screen instructions to complete the online upgrade.
You can also enable Auto Update so that your device can complete the Reolink firmware upgrade automatically when it detects new firmware.
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Reolink NVR (new UI)
Step 1. Connect your Reolink NVR to a monitor via HDMI/VGA.
Step 2. Log in to your Reolink NVR on the monitor. Right-click on the screen and then click the gear settings button to access the NVR Settings Page.
Step 3. Navigate to System > Maintenance > Check for Latest Version to see if there are any new firmware updates available.
Step 4. If a new firmware version is detected, follow the on-screen prompts to perform the online upgrade.
Step 5. To automate future updates, enable the Auto Update feature so the Reolink NVR can automatically install new firmware versions when available. Please make sure the NVR is connected to the internet.
Important Notes for Online Reolink Firmware Upgrade
1. If you need to upgrade the firmware for the device that does not support online upgrades, or if you failed to upgrade the firmware online, you may download the latest firmware file and upgrade it manually. Refer to How to Manually Update Firmware for Reolink Devices.
2. When upgrading online for all Reolink plug-in devices (such as plug-in cameras, NVRs, Home Hubs, etc.), if the page prompts "This is the most current version available" after you click Update Manually on the Reolink software, you can check the Reolink Download Center to double-confirm if the latest firmware matches your current version. If you cannot find the firmware for a specific device in the Download Center, refer to Reasons for Missing Firmware in Reolink Download Center.
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To ensure the best user experience, we recommend using the latest device firmware. If you encounter any issues with the Reolink device, click “Submit a request” below to contact the Reolink Support Team.