You may follow the step below to reset your bullet or dome cameras to factory defaults by pressing the Reset button.
Applies to: All Reolink cameras except for battery-powered ones, E1 series, FE-P, FE-W, Video Doorbell Series, Reolink Lumus, Reolink Duo series, and TrackMix series cameras.
Important Notes before Reset Reolink Cameras
1. The actual reset button varies depending on specific models.
2. After resetting, your camera will return to factory default settings: username (admin) and password (no password).
3. If you have a NVR in the same network, and camera keeps saying "incorrect username or password" or "Authentication failed" when access the camera individually, the NVR may have assigned a password to the camera. To improve the security of camera access, the NVR (new UI) has the function of assigning a password to the camera. Please go through this article to change the camera password on the NVR monitor: How to Configure User Settings via Reolink NVRs
Reolink Cameras Step-by-Step Reset Instruction
The Reolink plug-in camera can be roughly categorized into the following types. The table below briefly introduces the location of the reset button on the Reolink plug-in camera and how to reset it. You can determine the position of the reset button based on the camera type, model, and appearance, and click the corresponding type/camera model to jump to the relevant reset guide.
Type | Camera Model | Appearance | The location of the reset button |
Bullet or Dome Cameras | RLC-510A, RLC-810A, RLC-81MA, CX410, RLC-410W...... | Reset button is on the Pigtail cable. | |
RLC-520A, RLC-820A, RLC-1224A...... | |||
RLC-540A, RLC-840A, RLC-843A, RLC-1240A, RLC-840WA, RLC-843WA, V500, V800, V1200, Duo 2V PoE, Duo 3V PoE. | Reset button is on the camera body. | ||
RLC-823 Series | RLC-423, RLC-823A, RLC-823A-16X, RLC-523WA. | Reset button is on the Pigtail cable. | |
RLC-823S1, RLC-823S2, RLC-823S1W. | Reset button is on the camera body. |
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Bullet or Dome Cameras/RLC-423, RLC-823A, RLC-823A-16X, RLC-523WA
Here is a video for your reference.
Step 1. Power off the camera.
Step 2. Press the Reset button and hold on, then power on the camera while pressing the Reset button.
Step 3. Hold for about 10 seconds then release the Reset button.
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Vandal Proof Cameras
Here is a video for your reference.
The reset button is next to the microSD card slot. Unscrew the SD card cover, press the reset button, power on the camera, hold on the reset button until you hear a musical tone, release reset button.
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RLC-823S1/823S2/823S1W
Here is a video for your reference.
Press the reset button for more than 5s and release it, then you will hear the reset sound to notify you reset has been operated successfully.
After the reset is complete, if you need to access the camera individually, refer to the following articles to begin the initial configuration.
- How to Initially Set up Reolink PoE Cameras via Reolink App
- How to Initially Set up Reolink WiFi Cameras via Reolink App (With LAN Port and without Voice Prompt)
Related Articles
How to Hard Reset Device by Pressing the Reset ButtonWhat Should I Do If I Forget the Password to Log in to Cameras/NVRs/Home Hub