When using the Reolink App or Client to view camera feeds, you experience image lag or slower on-screen display (OSD) updates compared to real-time.
Applies to: All Reolink cameras.
Cause 1. Network issue.
Solutions:
a. Switch to Fluent stream mode to see if the camera feed improves.
b. Lower the bitrate and resolution of the camera.
c. Connect your phone/PC to an alternate network.
d. Reduce the number of devices connected to your router to free up bandwidth.
Cause 2. Software issue.
Solution: Go to App & Client - Reolink to update the Reolink App/Client to the latest version.
Cause 3. Firmware issue.
Solution:
Visit Download Center – Reolink to download the latest firmware and manually upgrade it following the instructions provided in How to Upgrade Firmware for Reolink Products.
Cause 4. Hardware issue.
Solutions:
a. Make sure the camera’s antenna, if present, is securely tightened.
b. Restore or hard reset the camera for a try.
If you encounter any issues during this process or have questions, don’t hesitate to contact Reolink Support Team via email.