How to Create a Cloud Account and Bind Cameras to the Cloud Plan via Reolink App

This article is a beginner's guide divided into two parts, covering important points for subscribing to a cloud plan and using cloud services. It includes how to create a Reolink account, subscribe to a cloud plan, and bind your camera. If you already have a Reolink account or a cloud subscription, you can skip to the relevant section.

Important Notes on Reolink Cloud Plan Subscription
Add Reolink Camera to the Reolink Cloud Plan

Important Notes on Reolink Cloud Plan Subscription

1. Device Compatibility

Please make sure to read Reolink Cloud Availability to confirm that your country and camera model are supported before purchasing a cloud plan subscription. If you have already purchased a cloud plan subscription but don’t see your device in the “Bind Device” list on the cloud interface, it’s likely that your device does not support the cloud subscription. Please read the Reolink Cloud Availability again for confirmation. If the cloud functionality is not supported, it is advisable to cancel your cloud subscription promptly to receive a refund.
Bind Device

2. Selecting the Right Plan

The available cloud plans may vary by country or region. For example, in the United States, the LTE Plan (Basic/Standard/Business/Premier) only supports LTE cameras, such as the Go PT Ultra and Go Plus 4G models, and does not support Wi-Fi cameras. Therefore, it’s important to ensure you are purchasing the correct plan.
Reolink Cloud services are divided into Classic Plan and Upgraded Plan. Note that the Video Doorbell WiFi (plug-in), TrackMix Wired LTE, and TrackMix LTE Plus and some WiFi cameras all require a subscription to the Upgraded Plan in order to use cloud services.

If you realize that you have made a purchase error, please cancel your cloud subscription promptly to receive a refund.

3. Binding Cameras to the Cloud

Only the Reolink App and Reolink official website support adding cameras to the cloud, Reolink Client software does not support cloud functionality.
Using the Reolink App to bind camera to the cloud plan is the primary method. Binding the camera to the cloud subscription via the Reolink official website requires that the camera is already associated with a Reolink account (this can be done using the smart home feature). Therefore, this article focuses on how to bind the camera to the cloud plan using the Reolink App.

4. Other Cloud Subscription Notice

Cameras located in different places can be added to the same cloud plan, provided they are connecting to the internet successfully (meaning they can be accessed remotely).

Add Reolink Camera to the Reolink Cloud Plan

Preparation:

Download the latest App from the App Store on your phone.
Ensure that your camera supports cloud storage and can be successfully viewed on the Reolink App.

Video Instruction:

Here is a video for your reference.

Step-by-Step Instruction:

1. Create Your Cloud Account via Reolink App

Step 1. Launch Reolink App on your phone, go to Me > Log In. Tap Create Account to create your cloud account.

Step 2. Verify your email address. After entering your email, Reolink ([email protected]) will send a verification code to your email. Enter the code on the verification screen using the number pad. Then create a password, and tap Sign Up.

Email dress code

enter verification code creat password

Note: This code expires in 15 minutes. The email is sent from a notification-only address – please do not reply.

2. Subscribe to the Cloud Plan

Step 1. After logging in to your Reolink Account, tap the Library at the bottom and tap Subscribe button.

Step 2. Select a plan, read and confirm Terms & Policies, and proceed to Checkout.

reolink cloud my cloud

3. Bind Your Cameras to the Cloud

Tap Library > Plan. You'll see the cloud plans you subscribed to. Choose the cloud plan you want to bind your camera with, and then tap the + icon. Your camera is now successfully bound to the cloud plan.

Note: "Expired" refers to a subscription that you previously had but has now expired. You don’t need to worry about this section. The currently active subscription is indicated by the blue-highlighted plan above. You can see the expiration time of the active plan there.

+ icon Bind Device list