How to Set up Wi-Fi Band Preference via Reolink Software

Discover how adjusting Wi-Fi band preferences via the Reolink software can optimize your camera's network performance. You can seamlessly switch between 5GHz and 2.4GHz Wi-Fi frequency bands for optimal connectivity. Please refer to the following steps.

Applies to: TrackMix WiFi, Duo Floodlight WiFi, E1 Zoom (hardware version IPC_566 / IPC_NT14N), E1 Pro (hardware version IPC_566), E1 Outdoor Pro, E Series E560, RLC-523WA, RLC-510WA, W320, RLC-810WA, W330, RLC-811WA, W430, FE-W, Fisheye Series W520 and Doorbell WiFi

Before you start: Ensure you have the latest version of the Reolink software and the camera's firmware. (Check for firmware updates for your camera on Download Center – Reolink)

The steps for configuring Wi-Fi Band Preference vary depending on how your camera is connected. For standalone cameras, you can configure this setting in the Reolink App, Client, or via the web interface. For cameras directly connected to an NVR via an Eherner cable, you can only configure the camera's Wi-Fi Band Preference on the NVR (connected monitor), while you can still configure the NVR's Wi-Fi Band Preference in the Reolink App, Client, or via the web interface. Select the appropriate guide below based on your setup.

Via Reolink App

Step 1. Enter your Reolink App and tap to enter the camera's Settings, and then tap Wi-Fi.

Step 2. Tap Wi-Fi Band Preference, there are 3 options: Auto, Only 5GHz, Only 2.4GHz. If your router has dual-band Wi-Fi, you can choose the appropriate frequency band according to your needs.

Auto: The camera automatically selects a Wi-Fi frequency band for connection

Only 5GHz: Connects to the 5GHz band

Only 2.4GHz: Connects to the 2.4GHz band
Via Reolink Client

Step 1. Go to Device Settings > Network > Wi-Fi Settings.

Step 2. Click Wi-Fi Band Preference on Wi-Fi Settings page which provides three options: Auto, Only 2.4GHz, and Only 5GHz. If your router supports a dual-band Wi-Fi network, you can choose the frequency that suits your needs.

Auto: Allows the camera to connect to any available Wi-Fi frequency channel

Only 5GHz: Connects to the 5GHz band

Only 2.4GHz: Connects to the 2.4GHz band
Via Reolink Web browser

Applies to: TrackMix WiFi, Duo Floodlight WiFi, E1 Zoom (hardware version IPC_566 / IPC_NT14N), E1 Outdoor Pro, RLC-523WA, RLC-510WA, RLC-810WA, RLC-811WA, FE-W, Doorbell WiFi

Access your device on the web browser. Click Settings at the top right corner.

Click Network > Wi-Fi Settings page. Locate the Wi-Fi Band Preference option, where you'll find three choices: Auto, Only 5GHz, and Only 2.4GHz. If your router supports dual-band Wi-Fi, select the appropriate frequency band according to your preferences:

Auto: Allow the camera to automatically select a Wi-Fi frequency channel for connection

Only 5GHz: Connects to the 5GHz band

Only 2.4GHz: Connects to the 2.4GHz band
Via Monitor (Reolink Wi-Fi NVR)

Applies to: RLN12W

Step 1. Log in to your NVR via the monitor, and go to the Settings page. Go to Network > Wi-Fi > Settings.

Step 2. Click NVR Wi-Fi under Saved network(s), and the Wi-Fi Band Preference window will pop up. There are three options: Auto(Recommended), Only 5GHz, and Only 2.4GHz. Select the appropriate frequency band according to your needs.

Auto: The camera can select any Wi-Fi frequency band to connect

Only 5GHz: Connects to the 5GHz band

Only 2.4GHz: Connects to the 2.4GHz band