A stable Wi-Fi connection is essential for smooth live view, playback, and alerts. Understanding Wi-Fi frequency and Wi-Fi channel can help you improve connection stability and video performance.

Applies to: All Reolink Wi-Fi cameras

What is Wi-Fi Frequency and Wi-Fi Channel?

Wi-Fi frequency (frequency band) refers to the range of radio frequencies used by your router and camera to transmit wireless signals. Most Wi-Fi networks operate on two common bands: 2.4 GHz and 5 GHz. In general, higher frequencies provide faster data transmission but shorter signal range, while lower frequencies offer wider coverage with more stable connections.

Wi-Fi channel is a smaller slice of a Wi-Fi frequency band that your router uses to send and receive data. Frequency bands (like 2.4 GHz and 5 GHz) are the larger ranges, while channels divide these ranges into multiple paths. By using different channels, nearby Wi-Fi networks can avoid interfering with each other, helping maintain a more stable and reliable connection.

Reolink Camera Wi-Fi Specifications

For all Reolink Wi-Fi cameras, some of them could be connected to 2.4 GHz Wi-Fi only, while others supported a dual-band Wi-Fi connection. Here is a table of the supported Wi-Fi frequency bands and the commonly used Wi-Fi channels of our cameras.

Camera models

Supported Wi-Fi Frequency Bands

Commonly used Wi-Fi Channels

E1
E Series 320/321

RLC-211W

Lumus (Hw. IPC_325C7)

Argus 2 / Argus 2E

Argus 3 / Argus 3 2K / Argus 3E

Argus Pro

Argus PT (2MP) / Argus PT 2K

Argus PT 
(4MP--BIPC_523MIX32M86SD924MP)

Argus PT Lite

Argus Eco
Argus Series B320/B310/B420

Reolink Keen

Reolink Argus

2.4 GHz ONLY

The supported 2.4 GHz and 5 GHz Wi-Fi channel ranges vary by country. Refer to the list of WiFi channels for the specific channel ranges supported in your region. 

We recommend using channels 1–11 for 2.4 GHz Wi-Fi, as these are globally supported ranges. If you plan to use other 2.4 GHz channels, also refer to the list to confirm regional compatibility.

All other Reolink Wi-Fi cameras

2.4 GHz / 5 GHz 

2.4 GHz vs 5 GHz: What's the Difference?

Use this comparison table to understand the difference between 2.4 GHz and 5 GHz:

Feature Coverage Penetration Speed Stability
2.4 GHz Longer range Better through walls Lower More stable over distance
5 GHz Shorter range Weaker through walls Higher May drop if signal is weak

If your camera supports both frequency bands and changing the Wi-Fi frequency band, it is recommended that you start with 2.4 GHz for stability, and switch to 5 GHz for better performance when the signal is strong. Refer to Introduction to Wi-Fi Band Preference Settings for Reolink Cameras and How to Set up Wi-Fi Band Preference via Reolink Software for changing.

How to Change Wi-Fi Channel for Reolink Camera?

The number of available Wi-Fi channels may vary depending on your country or region due to local wireless regulations. You can check the list of Wi-Fi channels to see how many channels are available in your country. But it's recommended to switch to one of the Wi-Fi channels listed in the table above.

To achieve the best performance, we recommend trying multiple supported channels and switching between them to identify the most stable connection. You can follow the instructions in how to change the Wi-Fi channel on your router to change the Wi-Fi channel. If the router in it does not match your router model, log in to your router’s settings page or consult your router support for further guidance.

A stable Wi-Fi connection is key to getting the best performance from your Reolink camera. By choosing between 2.4 GHz and 5 GHz based on your needs and selecting a clearer Wi-Fi channel, you can reduce interference and enjoy smoother, more reliable monitoring. 

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If you have any questions, click “Submit a request” below to contact the Reolink Support Team.