This guide will walk you through the installation process for the outdoor security mount of your TrackMix series cameras. You can choose to mount it on the wall, ceiling, or on a tree.

Applies to: Reolink TrackMix (Battery), Trackmix Series B770, Reolink TrackMix PoE, Reolink TrackMix WiFi, Reolink TrackMix LTE, Reolink TrackMix Wired LTE, and RLC-830A, P830.

finger If your camera is TrackMix LTE Plus or TrackMix LTE Plus 2, refer to How to Install Reolink TrackMix LTE Plus Series.

Depending on the camera model and hardware version, the mount base and installation steps may vary. Some cameras have a mounting base integrated into the camera body (Left image), while others have a detachable mounting base (Right image), as shown in the figure below.

   

Choose the installation method and follow the steps that match your camera’s design.

Before installation, make sure to orient the camera as shown below. Do not install it upside down, as this may compromise its waterproofing.

  • Mounting Base Integrated Into the Camera Body

    These cameras have a mounting base integrated into the camera body, so it cannot be detached.

    There are three methods of installation available:

    Method 1. Mount the Camera on the Wall

    Method 2. Mount the Camera on the Ceiling

    Method 3. Mount the Camera with Loop Strap

    Here is a video to help you install the camera on the wall and ceiling:

    Method 1. Mount the Camera on the Wall

    Step 1. Using the “Wall” section on the mounting template as a guide, mark 4 drilling points with a pencil and drill holes into the wall with a power drill. (Use the included drywall anchors if needed.)

    “wall” section    drill holes

    Step 2. Based on your installation needs, choose the top or bottom notch to route the camera's cable.

    If you want to route the cable downward, guide the cable to the bottom notch simply. If you want to route the cable upward, tuck it into the long cable channel and guide it to the top notch.

    route the cable downward  route the cable upward

    Step 3. Use the included screws to screw the mount base to the wall.

    screw the mount base to the wall

    Step 4. Connect the Ethernet or power cable to the network device or power adapter. Then you can adjust the lens by hand, or pan and tilt via the Reolink App or Client to adjust the camera's direction.

    adjust the lens

    Method 2. Mount the Camera on the Ceiling

    Step 1. Using the “Ceiling” section on the mounting template as a guide, mark 4 drilling points with a pencil and drill holes into the ceiling with a power drill. (Use the included drywall anchors if needed.)

    “Ceiling” section    drill holes into the ceiling

    Step 2. Based on your installation needs, choose the top or bottom notch to route the camera's cable.

    If you want to route the cable downward, guide the cable to the bottom notch simply. If you want to route the cable upward, tuck it into the long cable channel and guide it to the top notch.
    route the cable downward  route the cable upward

    Step 3. Install the mount base to the ceiling using the screws included in the package.

    Install the mount base to the ceiling

    Step 4. Connect the Ethernet or power cable to the network device or power adapter. Then you can adjust the lens by hand, or pan and tilt via the Reolink App or Client to adjust the camera's direction.

    adjust the lens

    Method 3. Mount the Camera with Loop Strap

    Note: This method only applies to TrackMix LTE.

    If you plan to mount the camera to a tree, you are recommended to use the strap.

    Step 1. Secure the mounting plate to the mount base with screws.

    Secure the mounting plate

    Step 2. Thread the provided strap through the slots of the mounting plate.

    Thread the provided strap

    Step 3. Fasten the strap onto the tree firmly.

    Fasten the strap

  • Reolink Camera with Detachable Mounting Base

    These cameras have a separate mounting base that can be attached to or detached from the camera.

    There are two methods of installation available:

    Method 1. Mount the Camera on the Wall

    Method 2. Mount the Camera on the Ceiling

    Method 1. Mount the Camera on the Wall

    Step 1. Using the “Wall” section on the mounting template as a guide, mark 4 drilling points with a pencil and drill holes into the wall with a power drill. (Use the included drywall anchors if needed.)

    “wall” section drill holes

    Step 2. Based on your installation needs, choose the top or bottom notch to route the camera's cable.

    • If you want to route the cable downward, guide the cable to the bottom notch in the mounting slot on the camera body.
      route the cable downward
    • If you want to route the cable upward, pass the camera’s pigtail through the bracket, then tuck it into the long cable channel and guide it to the top notch.
      route the cable upward

    Step 3. Use the included long screws to secure the bracket.

    secure the bracket

    Step 4. Align the camera with the groove on the bracket. Use the included short screws to secure the camera.

    Align the camera

    Step 5. Connect the Ethernet or power cable to the network device or power adapter. Then you can adjust the lens by hand, or pan and tilt via the Reolink App or Client to adjust the camera's direction.

    adjust the lens

    Method 2. Mount the Camera on the Ceiling

    Step 1. Using the “Ceiling” section on the mounting template as a guide, mark 4 drilling points with a pencil and drill holes into the ceiling with a power drill. (Use the included drywall anchors if needed.)

    “Ceiling” section  drill holes into the ceiling

    Step 2. Based on your installation needs, choose the top or bottom notch to route the camera's cable.

    • If you want to route the cable downward, guide the cable to the bottom notch in the mounting slot on the camera body.
      route the cable downward
    • If you want to route the cable upward, pass the camera’s pigtail through the bracket, then tuck it into the long cable channel and guide it to the top notch.
      route the cable upward

    Step 3. Use the included long screws to secure the bracket.

    secure the bracket

    Step 4. Align the camera with the groove on the bracket. Use the included short screws to secure the camera.

    Align the camera

    Step 5. Connect the Ethernet or power cable to the network device or power adapter. Then you can adjust the lens by hand, or pan and tilt via the Reolink App or Client to adjust the camera's direction.

    adjust the lens

Done! You've successfully installed the cameras. After installation, you may setup your cameras; refer to the following:

TrackMix PoE & RLC-830A: How to Initially Set up Reolink PoE Cameras via Reolink App

TrackMix WiFi: How to Configure Wi-Fi Connection for Reolink Cameras via Bluetooth or How to Initially Set up Reolink WiFi Cameras

TrackMix (Battery): How to Configure Wi-Fi Connection for Reolink Cameras via Bluetooth or How to Initially Set up Reolink Battery-powered WiFi Cameras via Reolink App.

TrackMix LTE & TrackMix Wired LTE: How to Initially Set up Reolink 4G Cameras via Reolink App

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