9 results for "uid" in Orders & Payment

• Frequently Asked Questions About Reolink Warranty Procedure

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • November 02,2023 02:47

  How to find the S/N (serial number) or UID of your device During the after-sales process, you will be asked to provide the serial number or UID of the...

• What is the Warranty for My Product?

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 27,2020 11:54

  To activate the extended warranty, simply register the product through Reolink’s official channels using your purchase information and device UID. Refer to...

• Why Did I Not Receive An Order Confirmation Email?

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 30,2020 01:03

  For case 3 and 4, you can find an order ID starts with letter “WC” and 6 digits in the payment notification email, such as Order ID: WC-123456.  

• What Kind of Currency Do Reolink Support

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 26,2018 09:14

  For Reolink order payment, USD, EUR, GBP, CAD, AUD currency are supported. If you're paying via credit card, the default currency will be automatically...

• How to Cancel My Order

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 26,2018 06:10

  Choose Orders & Shipping-->Choose Issue topic as [cancel or change orders], order from [Reolink.com], enter your order ID in pure 7 digits. Please...

• How to Change My Shipping Information

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 26,2018 06:27

  Apply for updating your shipping information Contact Support with the following information: Order ID: Updating details: your original address and the new...

• How to Change My Order

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 26,2018 06:12

  Applying to change the order Refer to, How to Change Product in My Order Contact Support with information listed below: Order ID: Details: Change model A to...

• Why Do I Fail to Pay My Order

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 25,2018 09:31

  A: The information you input is incorrect (address, card ID, no balance in your account, card expired, etc). B: The risk control is triggered. You may click...

• How to Return to Get Refund or Replacement?

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 26,2018 03:37

  If a make-up payment is required (e.g., for shipping fees or replacement fees), please enter your transaction ID and upload the payment screenshot after...