16 results for "battery not charging" in Orders & Payment

• What Are the Differences Between the Two Replacement Options in the RMA Process

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • May 12,2025 08:45

  It allows you to receive the replacement in advance, minimizing downtime while waiting for the return.Note: This method requires a PayPal pre-authorization,...

• Who Should Pay For Tax?

  • 1. Reolink Support
    2. Orders & Payment
    3. Delivery & Shipping
  • April 29,2020 09:49

  These charges are recipient’s responsibility.   And for orders shipped to EU countries and the United Kingdom (EXCEPT several remote areas), there are few...

• How to Change My Order

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 26,2018 06:12

  Applying to change the order Refer to, How to Change Product in My Order Contact Support with information listed below: Order ID: Details: Change model A to...

• Do I Need to Pay the Tax/Customs Fee?

  • 1. Reolink Support
    2. Orders & Payment
    3. Delivery & Shipping
  • April 26,2018 07:01

  These charges are recipient’s responsibility. And for orders shipped to EU countries and the United Kingdom (EXCEPT several remote areas), we are...

• How to Change My Shipping Information

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 26,2018 06:27

  We can help change shipping address before your order is shipped out. Please contact us within one working day after you place your order. Please follow the...

• How to Change Product in My Order?

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 27,2020 12:15

  We can help change product before your order is shipped out. Please contact us within one working day after you place your order. You may reach us at here....

• How to Change My Email Address for Reolink Account

  • 1. Reolink Support
    2. Orders & Payment
    3. Account & Newsletter
  • February 21,2019 07:36

  The following steps describe how to change the email address of your Reolink account. Step 1. Please go to my account  Step 2. Click ACCOUNT DETAILS Step 3....

• What is the Warranty for My Product?

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 27,2020 11:54

  Professional Series) are covered by a 2-year limited warranty.This coverage applies to: All Wi-Fi, PoE, 4G cameras NVRs, Home Hub series Video Doorbells,...

• How to Return to Get Refund or Replacement?

  • 1. Reolink Support
    2. Orders & Payment
    3. Return & Refund
  • April 26,2018 03:37

  Important: The shipping country cannot be changed and must remain the same as the original order's shipping country. Because replacement shipments can only...

• How to Cancel My Order

  • 1. Reolink Support
    2. Orders & Payment
    3. Ordering & Payment
  • April 26,2018 06:10

  Choose Orders & Shipping-->Choose Issue topic as [cancel or change orders], order from [Reolink.com], enter your order ID in pure 7 digits.