189 results for "upgrade via client" in Troubleshooting

• Fail to Connect Reolink GO/GO PT to Network after the Cancel of AT&T 3G Service

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • February 14,2022 11:20

  Download the upgrading file and unzip the file to the micro SD card. Download the upgrading file in the attachment and unzip all the files to the root...

• Fail to Download Time-lapse via App and Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Record/Playback/Download issues
  • August 22,2024 12:57

  Latest App/Client Version: Please ensure that your mobile device and the Reolink app/client are updated to the latest versions. How to Upgrade My Reolink...

• Camera Can’t Focus after Firmware Upgrading

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 10,2020 07:52

  If the camera can’t focus after the firmware upgrade, please refers to the steps below to check. Cause 1: Upgrade the wrong firmware for the camera. Please...

• Camera Stops Working after Firmware Upgrade

  • 1. Reolink Support
    2. Troubleshooting
    3. Power-on/Charging/Battery Issues
  • August 10,2020 07:49

  If the camera stops working after the firmware upgrade, please refers to the steps below to check. Cause 1: The camera is accidentally powered off during the...

• Battery-Powered Cameras Fail to Upgrade Firmware Online

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 17,2020 10:37

  Applies to: Reolink Battery-Powered Cameras  If you fail to upgrade the camera’s firmware online (refer to Upgrade Battery-powered Cameras Manually), the...

• Failed to Connect Reolink Camera/NVR Remotely via Reolink Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • August 20,2020 06:02

  Refer to How to Allow Reolink Client Pass Through the Firewall on your PC Upgrade your Reolink Client to the latest version. Refer to App & Client -...

• SD Card Can Not Detected on Reolink Device

  • 1. Reolink Support
    2. Troubleshooting
    3. HDD/SD Card Issues
  • September 27,2018 08:28

  Format the SD card to FAT 32 using a PC, then reinsert it into the camera to check if it functions. 4. If possible, test with another SD card that meets the...

• Reolink Client Update Automatically Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 25,2024 01:02

  Symptoms and Troubleshooting for Automatic Client Upgrade Not Working When you click Update on the client, you fail to update it. Fix Automatic Client...

• Cannot Playback Recordings with Fast Forward or Rewind via Reolink APP and Client

  • 1. Reolink Support
    2. Troubleshooting
    3. Record/Playback/Download issues
  • August 08,2020 11:07

  , please upgrade the NVR to the latest firmware. Reolink App and Reolink Client SoftwareYou can download the latest Reolink APP/ Client here. Refer to How to...

• App/Client Prompts Switching Resolution When Connecting Device in LAN

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • August 12,2020 03:37

  App/Clinent Bug Please upgrade your App/Client to the latest version. Applies to: All Reolink Devices When you watch the camera's live streaming in Clear...