81 results for "upgrade" in Troubleshooting

• Battery-Powered Cameras Fail to Upgrade Firmware Online

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 17,2020 10:37

  Applies to: Reolink Battery-Powered Cameras  If you fail to upgrade the camera’s firmware online (refer to Upgrade Battery-powered Cameras Manually), the...

• Camera Stops Working after Firmware Upgrade

  • 1. Reolink Support
    2. Troubleshooting
    3. Power-on/Charging/Battery Issues
  • August 10,2020 07:49

  If the camera stops working after the firmware upgrade, please refers to the steps below to check. Cause 1: The camera is accidentally powered off during the...

• Camera Can’t Focus after Firmware Upgrading

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 10,2020 07:52

  If the camera can’t focus after the firmware upgrade, please refers to the steps below to check. Cause 1: Upgrade the wrong firmware for the camera.

• Fail to Connect Reolink GO/GO PT to Network after the Cancel of AT&T 3G Service

  • 1. Reolink Support
    2. Troubleshooting
    3. Connection issues
  • February 14,2022 11:20

  The firmware will be upgraded automatically. *The LED will flash in purple during the upgrading process.   Step 3. After successfully...

• Reolink Firmware Update Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • June 18,2019 04:14

  If upgrading the Reolink device firmware remotely, it is recommended to perform the upgrade on the device's local network. Network issues can sometimes cause...

• Fail to Playback Some of the Recordings in SD Card/HDD

  • 1. Reolink Support
    2. Troubleshooting
    3. Record/Playback/Download issues
  • August 08,2020 11:41

  Note: If the problem can be solved in this way, please upgrade the camera's firmware to the latest one.  If there is no problem when playback on the monitor,...

• Reolink Client Update Automatically Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 25,2024 01:02

  Symptoms and Troubleshooting for Automatic Client Upgrade Not Working When you click Update on the client, you fail to update it. Fix Automatic Client...

• Reolink FTP Zero kb or File Upload Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 10,2020 02:24

  Update Firmware: Upgrade device to the latest firmware available on the official Reolink website: Reolink Firmware Update Guide Firewall Settings: Allow...

• Frozen Image When Live Viewing via NVR Monitor

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 21,2020 12:07

  If all the cameras have this issue, please: Reboot the NVR Unplug the HDD Upgrade the firmware of both the cameras and NVR to the latest version   If only...

• Reolink Chime Not Working

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • February 26,2024 12:11

  If you do not see the Reolink Chime option on your NVR, please upgrade your NVR to the latest firmware: How to Upgrade Firmware for Reolink Products In...