250 results for "check firmware" in Troubleshooting

• Reolink Firmware Update Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • June 18,2019 04:14

  Check if the device's current firmware is too old to be upgraded. Please refer to How to Find System Information (Firmware Version) via Reolink Software. ...

• Camera Can’t Focus after Firmware Upgrading

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 10,2020 07:52

  If the camera can’t focus after the firmware upgrade, please refers to the steps below to check. Cause 1: Upgrade the wrong firmware for the camera....

• Camera Stops Working after Firmware Upgrade

  • 1. Reolink Support
    2. Troubleshooting
    3. Power-on/Charging/Battery Issues
  • August 10,2020 07:49

  If the camera stops working after the firmware upgrade, please refers to the steps below to check. Cause 1: The camera is accidentally powered off during the...

• Battery-Powered Cameras Fail to Upgrade Firmware Online

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 17,2020 10:37

  Applies to: Reolink Battery-Powered Cameras  If you fail to upgrade the camera’s firmware online (refer to Upgrade Battery-powered Cameras Manually), the...

• How to Check Whether Reolink Camera is Charging

  • 1. Reolink Support
    2. Troubleshooting
    3. Power-on/Charging/Battery Issues
  • April 21,2020 10:30

  Learn how to check if your Reolink battery-powered camera is charging properly with these simple steps. You can check the camera’s Quick Start Guide (QSG) or...

• Reolink FTP Zero kb or File Upload Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 10,2020 02:24

  Update Firmware: Upgrade device to the latest firmware available on the official Reolink website: Reolink Firmware Update Guide Firewall Settings: Allow...

• Fail to Playback Some of the Recordings in SD Card/HDD

  • 1. Reolink Support
    2. Troubleshooting
    3. Record/Playback/Download issues
  • August 08,2020 11:41

  Please refer to Check/Format the Micro SD Card in Reolink CamerasIf convenient, please exchange another SD card to have a check. How to Upgrade the Firmware...

• Breathing Image

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 09,2020 09:45

  Please troubleshoot as steps below:Cause 1: The frame rate of the camera is too high and the Max bitrate of the camera is too lowSolution: Please increase...

• Blurry Image for Auto-Focus Lens Camera

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 07,2020 11:37

  whether it will be fine.Cause 4: Update the camera to the wrong firmware or the firmware bugSolution: If your image was blurry or out of focus right after...

• Frozen Image

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 08,2020 10:26

  But if the problem still exists, then, please check the following causes. Cause 2: Firmware bug of the camera Solution: Please upgrade the firmware to the...