142 results for "Firmware" in Troubleshooting

• Reolink Firmware Update Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • June 18,2019 04:14

  Then, try again to upgrade the firmware. Troubleshooting: If the upgrade fails, consider switching to a different software platform to perform the firmware...

• Camera Can’t Focus after Firmware Upgrading

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 10,2020 07:52

  Solution: The firmware files are categorized by different hardware versions in the firmware center: Please go to Firmware Center and find the correct...

• Camera Stops Working after Firmware Upgrade

  • 1. Reolink Support
    2. Troubleshooting
    3. Power-on/Charging/Battery Issues
  • August 10,2020 07:49

  If the camera stops working after the firmware upgrade, please refers to the steps below to check. Cause 1: The camera is accidentally powered off during the...

• Battery-Powered Cameras Fail to Upgrade Firmware Online

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 17,2020 10:37

  Applies to: Reolink Battery-Powered Cameras  If you fail to upgrade the camera’s firmware online (refer to Upgrade Battery-powered Cameras Manually), the...

• Camera Starts Recording Too Late

  • 1. Reolink Support
    2. Troubleshooting
    3. Record/Playback/Download issues
  • August 13,2020 11:09

  Please upgrade the firmware to the latest version.The firmware files are categorized by different hardware versions in the firmware center:Please go to...

• Blurry Image for Auto-Focus Lens Camera

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 07,2020 11:37

  or the firmware bugSolution: If your image was blurry or out of focus right after the firmware update,  it could be caused by the wrong firmware version or...

• Reolink FTP Zero kb or File Upload Failed

  • 1. Reolink Support
    2. Troubleshooting
    3. 3rd party/RTSP/Other Issues
  • August 10,2020 02:24

  Update Firmware: Upgrade device to the latest firmware available on the official Reolink website: Reolink Firmware Update Guide Firewall Settings: Allow...

• Breathing Image

  • 1. Reolink Support
    2. Troubleshooting
    3. Image issues
  • August 09,2020 09:45

  bugSolution: Please upgrade the firmware of the camera to the latest firmware. Please troubleshoot as steps below:Cause 1: The frame rate of the camera is...

• Reolink Camera Keeps Resetting and Losing Configuration

  • 1. Reolink Support
    2. Troubleshooting
    3. Reset/Reboot Issues
  • August 14,2020 11:29

  If the camera remains connected, make sure the firmware is up-to-date. Visit Download Center – Reolink to download the latest firmware and manually upgrade...

• Reolink HDD Cannot Be Formatted

  • 1. Reolink Support
    2. Troubleshooting
    3. HDD/SD Card Issues
  • August 13,2020 12:57

  Update NVR to the latest firmware version. Find the latest firmware for the NVR in Download Center – Reolink and manually upgrade it following How to...