FAQs
Quick answers to frequently asked questions about Reolink products.
Network Connection
- How to Access Reolink Products
- How to Allow Reolink Client Pass Through the Firewall on your PC
- What's the bandwidth Reolink cameras require?
- How to choose the SIM card at the US
- How to Check WiFi Signal Reception of Wireless Cameras on Reolink APP
- How to Use Ping Command on Windows PC
Image Settings
- How to Improve the Image Quality of Reolink Cameras?
- Why the OSD Text Size Changed in the Live View?
- How to Enable Hardware Decoding via Reolink App (Android only)
- How to Hide the Camera Name and Timestamp on the Video?
- Which Reolink Cmaera Supports Infrared lights Option and How to Configure It on Reolink Software
- How to Hide the Watermark for Reolink Cameras?
PIR
Recording Settings
- How to Set Up Record Schedule for Reolink Cameras
- How to Set Motion Detection Recording to Micro SD Card for Reolink Cameras
- How to Set 24/7 Video Recording on WiFi NVRs
- How to Show Alarm Videos Only on the Playback Progress Bar
- How to Set 24/7 Video Recording via Reolink PoE NVRs
- Can the Battery-Powered Camera Record the same length of videos?
Motion Alarm
- How to Set Up Motion Detection Area for Reolink Cameras
- How to Avoid False Alerts on Reolink Cameras
- What's IR Illumination
- How to Set Up the Action of Battery-powered Cameras when Motion is Detected by PIR Sensor
- How to Configure Motion Detection Sensitivity for Reolink Cameras
- How to Reduce the false alarm for Reolink Go
Cloud
Mixed Use & Compatibility
- Why the battery-powered cameras don't support other devices
- How to Set up FTP to Weather Underground
- How to Play Reolink H.264 Videos via VLC Player
- How to Capture Live JPEG Image of Reolink Cameras via Web Browsers
- How to Set Up Motion Detection and Video/Image Recording in Blue Iris
- Call Preset in Blue Iris
Others
- What should I Do if I Forgot the Password to Log in the Cameras/NVRs?
- How to Find IP Address of Your Computer (Windows OS)
- How to Reset Reolink Go
- How to Add battery-powered camera to your new phone
- How to Modify Camera Name for Reolink Products
- How to Reboot Reolink NVR