When installing or running the Reolink client, the antivirus software prompts that it is insecure or threatening, please refer to the following causes:

Cause 1: Unofficial Download

Solution: Download the software in the download center.


Cause 2: False Warning


1. If the anti-virus software prompts unsafe and does not block the installation, you can skip the alarm and continue the installation.

2. Contact the antivirus software vendor to add the Reolink software to the whitelist.

3. Try to uninstall the current antivirus software and install other antivirus software that supports the Reolink software.

4. If all anti-virus software stops the installation, please contact the Reolink support for further help.

Note: Reolink's client is safe and will not pose a threat to your computer, please rest assured to use.