Applies to: Battery-Powered Cameras, Reolink E1 Series, Reolink Lumus
If you cannot hear voice prompts when setting up the camera, the solutions below may help you.
Cause 1: The Battery Has Been Drained out
Solution: Try to charge the camera before setting up.
Cause 2: Incorrect Operation When Setting Up (No Prompts after Some Steps)
Solution: Check if you have configured the camera properly referring to How to initial set up Reolink product
Please contact Support if the problem still exists.