Applies to: Battery-Powered Cameras, Reolink E1 Series, Reolink Lumus
If the sound coming from phone is too low when you are using two-way audio, the solutions below may help you.
Cause 1: Volume of the Phone/Computer is Set too Low
Solution 1: Turn up the sound on your phone/computer.
Solution 2: Plug the earphone to the phone/computer. (You may turn on the earphone mode in the sound settings of your computer).
Cause 2: Improper Settings on the Phone/Computer
Solution: Try to change another phone/ computer for a test.
Please contact Support if the problem remains unsolved.