Low Sound on the Phone/Computer When Using Two-Way Audio

Applies to: Battery-Powered Cameras, Reolink E1 Series, Reolink Lumus

If the sound coming from phone is too low when you are using two-way audio, the solutions below may help you.

Cause 1: Volume of the Phone/Computer is Set too Low 

Solution 1: Turn up the sound on your phone/computer.

Solution 2: Plug the earphone to the phone/computer. (You may turn on the earphone mode in the sound settings of your computer).

Cause 2: Improper Settings on the Phone/Computer

Solution: Try to change another phone/ computer for a test.

Please contact Support if the problem remains unsolved.