If the USB port or Type C port is broken, you may not power the camera. How to fix the USB port or Type C port? Explore the common causes and solutions for non-functional Type C or USB ports in this article.
Symptoms and Causes for the Type C Port and USB Port Not Working
When you power the camera with a Type C cable or USB cable, it does not work. Hardware issues that can cause USB or Type C charging port failures in Reolink battery-powered cameras may include:
1. Damaged USB Port or Type C Port
Physical damage to the USB port or Type C port, such as bent or broken pins, can prevent proper connections and charging.
2. Loose Connections
Poor soldering or loose internal connections can cause intermittent or complete failure of the charging port. For example, the camera's power cord needs to be adjusted to a specific angle or position to charge properly.
Troubleshooting Steps for the Damaged USB port or Type C port
Check for Physical Damage
- Inspect the Port: Look for any visible damage, debris, or dust. Clean the port gently using compressed air or a soft brush.
- Inspect the Cable: Check the cable for any signs of wear, fraying, or damage. Try using a different power equipment such as a power cable, charger, or solar panel to see if the problem persists.
If your camera already has finished the above troubleshooting but still fails, please submit a request with a picture to show the damaged port or a video to show the test process to Support for further help.