Push notification Delays

Applies to: Argus; Argus 2; Argus 3; Argus Eco; Argus Pro; Argus PT; Reolink Go; Reolink Go PT; Reolink Keen; RLC-410; RLC-410-5MP; RLC-410S; RLC-411; RLC-411-5MP; RLC-411S; RLC-411S-5MP; RLC-420;RLC-420-5MP; RLC-422-4MP; RLC-422-5MP; RLC-423; RLC-423S; RLC-511; RLC-520; C1; C1 Pro; C2; C2 Pro; E1; E1 Pro; E1 Zoom; Reolink Lumus; RLC-210W; RLC-410W; RLC-410W-5MP; RLC-410WS; RLC-411WS; RLC-411WS-5MP; RLC-422W; RLC-423WS; RLC-511W;RLC-422W-5MP; RLC-522; RLN16-410;RLN8-410;RLN8-410-E;RLN4-211W;RLN4-210W

If you receive push notifications a few minutes or hours after the motions ends, then below are the causes and instructions for you to troubleshoot.

Cause 1. Poor Internet Connection of the Camera.

Solution: 

1. Enable email notification to see whether you can receive email notifications in time when motion is detected.

2. Access the camera via 3/4G on your phone to make sure the camera has a good internet connection.

Cause 2. Phone or App.

Solution:

1. Make sure your phone has a good internet connection.

2. Update the App to the latest.

3. Test on another phone of a different brand.