Applies to: Reolink cameras which support 2-way audio 

 

When using the two-way audio, the camera side can hear the sound from Reolink Client, but the Reolink Client side cannot hear the sound from the camera.

Cause1: Have not enabled the Record Audio

Solution1: go to Device Settings -> Audio and Light page to turn on the Record Audio option.

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Cause 2: The volume of the Client is not turned up.

Solution 2:Turn up the volume at the bottom of the Live View page

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Cause 3: The volume of the Computer is not turned up.

Solution 3: Make sure the volume of the computer is turned up.

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