No sound on the Reolink Client Side When Using Two-Way Audio

Applies to: Argus, Argus 2, Argus 3, Argus Pro, Argus Eco, Argus PT, Reolink Go, Reolink Go PT, E1, E1 Pro, E1 Zoom, Lumus

When using the two-way audio, the camera side can hear the sound from Reolink Client, but the Reolink Client side cannot hear the sound from the camera.

Cause1: Have not enabled the “record audio”

Solution1: go to Device Settings -> Recording -> Encode page.

Choosing the Record Audio option, click OK to save your settings.

Cause 2 : The volume of the Client is not turned up.

Solution 2:Turn up the volume at the bottom of the Live View page

Cause 3 : The volume of the Computer is not turned up.

Solution 3: Make sure the volume of the computer is turned up.