App/Client Prompts Switching Resolution When Connecting Device in LAN

Applies to: All Reolink Devices

When you watch the camera's live streaming in Clear mode via Reolink App/Client, it prompts "Current network is unstable. Please click this prompt bar to switch the resolution to balanced", here are some possible causes:

Cause 1. Poor Network Connection

Lower the bitrate in Clear mode to have a try: Set up the Record Encode for Reolink Cameras
Check if you can watch the camera's live streaming smoothly in Fluent mode: Change Live Stream Mode on Reolink App /How Change Live Stream Mode on Reolink Client (New Client)
Reboot both the camera and router
Check if you can watch the online HD videos with your phone or computer
Connect the camera to your pc directly to see if you can watch the live streaming in Clear mode fluently

Cause 2. App/Clinent Bug

Please upgrade your App/Client to the latest version.

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