Are you having trouble with the NVR stuck on the boot logo? This article provides troubleshooting tips to help you resolve these issues.
Applies to: All Reolink NVRs.
Symptoms for NVR Stuck on the Boot Logo
The NVR is stuck at the Reolink logo page on the monitor after turning on the NVR.
Troubleshooting NVR Stuck on the Boot Logo
1. Restoring or Resetting the NVR.
- If you can still access the NVR through the App or Client, attempt to restore the NVR using the software. Refer to How to Restore Reolink Cameras/NVRs.
- If you cannot access the NVR, try resetting it using the Reset button. Refer to How to Hard Reset Device by Pressing the Reset Button.
2. Unplug the HDD or change to another HDD. Refer to How to Change the HDD for Reolink NVR.
3. Unplug all the cameras on the NVR. If the problem can be solved, then please connect the cameras back to the NVR one by one to see which camera or NVR port causes the problem.
If the above suggestions don't work, please contact Support and provide the following information for further guidance:
1. The UID of the NVR. Refer to: How to Find the UID of Your Cameras and NVRs
2. Details of the troubleshooting steps you've already taken and their results.
By following these steps, you can effectively troubleshoot and resolve issues with the NVR stuck on the boot logo. If you need further assistance, don't hesitate to contact Support for personalized guidance.