Applies to: All Reolink cameras except for battery-powered cameras.
If you find the camera stops recording to the PC, there are several possible causes for you to check:
Cause 1: The record schedule setting is not set up correctly.
Solutions: Please make sure the Record settings are set up correctly. For example, if you want the cameras to record 24/7 to the PC, please make sure the whole schedule is set to "Timer".
Launch Reolink Client and go to Local Settings > Local Record page. Check the Enable Record box to enable local recording.
Click the Local Record Schedule button, then choose Motion, Timer, or None, and click on the grids to set the recording schedule. Click the save button to save the settings. And then the camera will start to record according to the different record types you chose before.
Cause 2: The Client is not running.
Solutions: Please make sure the Client is running on your PC. You may check the Reolink Logo on the taskbar to confirm whether it is running:
If you exit the Client accidentally or the PC goes to sleep mode automatically, the videos will not be saved onto the PC.
Cause 3: There's no capacity left in the Record Path.
Solutions: Please make sure there is sufficient capacity for the Record path. If not, please delete files in this path or change to another path.
If the capacity is sufficient but the camera still stops, please provide the screenshot below so we can analyze the issue.
Cause 4: Your camera is a battery-powered model.
Solutions: A battery-powered camera does not support 24/7 recording due to battery protection principles. It will enter standby mode even if local recording is set to a 24/7 schedule.